Careers

CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. We update our job openings daily so make sure to visit our website regularly to stay up to date and apply for the position of your choice!

PROFESSIONAL ROLES

RESPONSIBILITIES:

Transcription
Preparing paperwork
Scheduling of consultation with clients
Preparing and emailing weekly reports
Updating virtual files
Build ongoing task list
Oversee administrative tasks
Admin tasks

RESPONSIBILITIES:

Offer outstanding customer service in a client service environment
Interpret and analyze client inquiries swiftly to determine clients’ needs
Pay attention to customers’ interests and display sympathy
Satisfy clients’ needs by adhering to laid down procedures, policies and practices
Find satisfactory solutions to customers’ complaints
Provide ideas on methods of upgrading customer service to enhance productivity
Take active part in activities that enhance client satisfaction and accomplishments of business objectives
Demonstrate wide knowledge of company’s products and principles

REQUIREMENTS:

Proven experience as a customer service representative, customer support representative, or similar.
Experience using both languages in a professional capacity is preferred.
Exceptional verbal communication skills in both specified languages.
Ability to craft professional emails.
Active listening skills and attention to detail.
Solid awareness of your skillset and willingness to refer customers for help, as needed.

RESPONSIBILITIES:

Generating, researching, and pitching ideas for posts.
Writing, editing, publishing, and promoting content.
Promoting new posts using advertisements, emails, social media, and other methods to alert and attract new readers.
Advocating and educating others about interests, products, or services.
Maximizing site traffic by utilizing Search Engine Optimization keywords.
Inviting other bloggers, experts, or other notable guests to contribute content to the webpage.
Monitoring responses to posts via the website, social media, or other platforms to better understand the audience.
Staying current on industry trends for possible opportunities to attract new readers or create stronger, more engaging content.

REQUIREMENTS:

Bachelor’s degree in English, Communications, Marketing, or related field.
Writing experience or familiarity with certain interests or a specific field.
Exceptional writing, research, and communication skills.
Creativity and adaptability.
Strong understanding of the target audience and industry trends.
Proficiency with computers, especially content management software, social media platforms, MS Office, and SEO keywords, basic understanding of HTML
Ability to sit and type for extended periods.

REQUIREMENTS:

Sharp attention to detail

Strong analytical and problem-solving skills

Meticulous and diligent attributes

Great team player with the ability to work with minimal supervision

Must have audit experience

Knowledge on Bookkeeping and Accounting

RESPONSIBILITIES:

Create quality measurements to track improvement in efficiency and accuracy

Develop quality assurance standards and company processes

Adhere to company quality and process standards

Ensure Cyberbackers meet expectations and demand

Create reports documenting errors and issues for fixing

Ensure that all cashflow are tracked and counter-checked before payout

Respond to inquiries during and after payout

Help the team in addressing disputes
Create a process that will possibly minimize or eliminate discrepancies

RESPONSIBILITIES:

Preview coaching calls, client messages, emails, training and identify quality content that depicts target demographics primary interests.

Keep logs and records of content and research to identify what is “original content” and what could be modified to become original content.

Work closely with other team members to distribute original content on behalf of the coach to create opportunities for events, podcasts, books, and other media outlets.

REQUIREMENTS:

Must have a strong use of social media ability and working knowledge of in-depth online searches.

Highly detail-oriented person.
Has great listening skills who love listening and learning.

RESPONSIBILITIES:

Command and Database Management
Drip Campaigns and Social Media
Recruiting Appointment Setting Scripts
Market Share Scripts
Co-broke Scripts
Merger Scripts
Lead Follow up
Events and Invitation Scripts
Productivity Coaching Scripts
New Licensee Scripts
Prospect recruits on a daily basis from multiple lead sources
Send and respond to text messages as well as inbound phone calls

Engagement Backer
Graphic Backer
Growth Backer
Growth Parsed Appointment Backer
ISA Backer

RESPONSIBILITIES:

Designing and administering employee engagement and culture studies to identify key employee opinions and needs throughout the organization.
Analyzing study results and, utilizing those results to formulate multi-year strategic recommendations to ensure the quality of the employee experience.
Foster it, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment
Develop strategies to improve engagement, and manage programs designed to foster it, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment

ABOUT THE JOB

Someone who is artistic and can create a graphic to illustrate a point. Can create a very creative and captivating image to illustrate a point or a quote.

INFOGRAPHICS:

Will work and collaborate with different departments for announcements and events.
Produce and publish image posts using different graphic design tools (Adobe Illustrator, Photoshop, Microsoft Publisher, Canva, or any equivalent).
Create at least 10 infographics for each department.
Must be keen to details and efficiently use every space for every output.

REQUIREMENTS:

Knowledgeable with the mentioned graphic design software
Portfolio of previous, latest, and best work.
Reliable, Committed, and flexible with the assigned work schedule.
Must have at least I5 processor, 8gb ram, 500gb internal storage.
Excellent verbal and written communication skills.

VOICE:

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

JOB DESCRIPTION:

Sales
Cold calling
Setting up appointments
Responsible for Client Engagement.
Constant communication with new and existing clients.
Perform follow ups.
Sending necessary documents to clients.
Create and update trackers.
Gather feedback from clients.
Sending End of Day report.

QUALIFICATIONS:

Leadership skill is a must to be able to effectively dominate their team members.
Excellent oral and written communication skills.
Strong presentation skill.
Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.

RESPONSIBILITIES:

Build policies, procedure manuals, handle on boarding
Communicate compensation and answer questions
Respond to employees’ queries and resolve issue in a timely and professional manner.
Create, implement, and evaluate all human resource department policies, procedures, and structures.
Onboard new employees in order to become fully integrated
Strategic development skills to develop and evaluate onboarding plans
Maintain organizational charts and detailed job descriptions
Leadership and instructional aptitudes needed to provide training and oversight on policies and procedures
Communicate service fees to hires effectively

REQUIREMENTS:

With or without ISA experience but a minimum of 1 to 3 years of BPO sales outbound is a MUST
Strong Phone Presence
Real Estate Knowledge is a plus but is not required
Communicates effectively, both written and oral
Accountable, Motivated, Outgoing and Driven

RESPONSIBILITIES:

Manage leads and the CRM.
Report issues with CRM by calling the hotline.
Answer CRM-related questions from agents and provide training if needed.
Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
Immediate response and scrubbing of the leads.(adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)
Build follow up process for the agents.
Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.
Re-assigning leads to an agent once appointment is set.
Daily monitoring of agent activity.
Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.
Generate report regarding Agent’s productivity and accountability.
Build trackers and dashboard through google sheets.
Track referrals and prepare referral forms.
Create Lead Database for backup in case something happens with the CRM.
Database and Pipeline Tool Management.
Upload leads to dialer and schedule showings for agents.
Cascade updates regarding incoming CRM-training or webinar and team announcement

RESPONSIBILITIES:

Creating listing paperwork/agency agreement.
Creating listings and putting them in the system.
Preparing listing documents (Seller’s Disclosures, Lead Base Paint Disclosures, HOA Documents, etc.)
Scheduling home photoshoot.
Scheduling open house.
Scheduling showings for listings.
Getting showing feedback.
Coordinating offers received on the listing (processing addendum/counter addendum/multiple offer notice, etc.)
Settlement Statement from Title Company.
Weekly seller reports.

RESPONSIBILITIES:

Oversee and manage Offsite Marketing Solutions onboarding for brands including but not limited to Facebook
Day-to-day work includes assisting newly onboarded brands on Offsite Solutions and answering questions on digital channel's technical questions, including campaign best practices, tracking and measurement
Build and manage relationships with key clients and agency partners
Post-campaign reports & data analysis
See if foreign companies can buy ad space.. Or set up company in the Philippines who can lease the space for an American company
Register new company if applicable
Register/set up media outlets

REQUIREMENTS:

Possesses a Bachelor’s degree in Marketing/Advertising or any relevant study
Minimum 1 year experience in digital strategy and implementation
Preferably experienced with analyzing datasets and delivering actionable insights
Excellent oral and written communication skills
Positive, can-do attitude
Ability to work well independently and across various teams
Flexibility to work longer hours occasionally

RESPONSIBILITIES:

Oversee all Aspects of buyer and seller transactions from executed purchase agreement to closing.
Coordinate title/escrow, mortgage loan and appraisal processes.
Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.
Submit all necessary documentation to office broker for file compliance.
Coordinate moving/possession schedules.
Schedule, coordinate and attend closing process.
Enter all client information into client database.

ABOUT THE JOB

We are looking for a talented Video Editor to assemble recorded footage into a finished project that matches the company’s vision and is suitable for broadcasting Ultimately, as a Video Editor, you should be able to bring sight and sound together in order to tell a cohesive story.

RESPONSIBILITIES

Manipulate and edit film pieces in a way that is invisible to the audience
Take a brief to grasp company needs and specifications
Trim footage segments and put together the sequence of the film if needed
Input music, dialogues, graphics and effects
Create rough and final cuts
Ensure logical sequencing and smooth running
Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency.

REQUIREMENTS

Mac user preferred, knowledgeable in iMovie or Finalcut Pro
Proven work experience as a Video Editor
Solid experience with digital technology and editing software packages
Demonstrable video editing ability with a strong portfolio
Thorough knowledge of timing, motivation and continuity
Familiarity with special effects, 3D and compositing
Creative mind and storytelling skills

ABOUT THE JOB

With experience in Laravel and in developing web apps related to real estate, knowledgeable in Full Stack Development and mobile development

Qualifications:

Must have an experience in Laravel.
Knowledgeable in Full Stack Development.
Mobile Development.
Knowledge of PHP and WordPress web frameworks.
Knowledge of WordPress hooks, actions, and filters
Must have a basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3
Must have a piece of knowledge about server-side management CPANEL
Must be updated and knowledgeable in any current webmaster tools

Job Description

Transcription
Preparing paperwork
Scheduling of consultation with clients
Preparing and emailing weekly reports
Updating virtual files
Build ongoing task list
Oversee administrative tasks
Admin tasks

RESPONSIBILITIES:

Generating, researching, and pitching ideas for posts.
Writing, editing, publishing, and promoting content.
Promoting new posts using advertisements, emails, social media, and other methods to alert and attract new readers.
Advocating and educating others about interests, products, or services.
Maximizing site traffic by utilizing Search Engine Optimization keywords.
Inviting other bloggers, experts, or other notable guests to contribute content to the webpage.
Monitoring responses to posts via the website, social media, or other platforms to better understand the audience.
Staying current on industry trends for possible opportunities to attract new readers or create stronger, more engaging content.

REQUIREMENTS:

Bachelor’s degree in English, Communications, Marketing, or related field.
Writing experience or familiarity with certain interests or a specific field.
Exceptional writing, research, and communication skills.
Creativity and adaptability.
Strong understanding of the target audience and industry trends.
Proficiency with computers, especially content management software, social media platforms, MS Office, and SEO keywords, basic understanding of HTML
Ability to sit and type for extended periods.

Cyberbackers are masters of administrative tasks. These can vary from marketing, finances, calendar details, or anything a client might request.

Job Description

Transcription
Preparing paperwork
Scheduling of consultation with clients
Preparing and emailing weekly reports
Updating virtual files
Build ongoing task list
Oversee administrative tasks
Admin tasks